18 April 2007

In a hating place

I provided an example of poor service earlier and here's another one. Yay! I ordered a set of thank you cards for those who gave us gifts and/or attended our wedding. I ordered them 3 days after we got back from the honeymoon. They have not arrived. When I finally located the hidden tracking number, I entered it and discovered that according to the company, my thank you notes had been delivered and signed for on April 9th, by a company in New York City. Huh! They have not responded to my email and when I called they were 'unable to answer my call'. Seriously. HATE!

***addendum***

I just got hold of the company. Sure enough, they delivered my package, three days after I ordered it, to an address in NYC. The woman on the phone was nice enough, but she has to get back to me in regards to how they are going to handle this since this has never happened before.

So now, I look like the bitch who still hasn't sent out thank you cards. I ordered them in the first place because I had an Amazon GC and I know how much Paul hates shopping so I figured this would be easier. Now, instead, we have to go purchase some anyway and do it in a hurry and I still look like the ungrateful one who sends thank you cards a month too late.

NOT IN A GOOD MOOD!

5 comments:

Anonymous said...

Seriously, don't stress it out. As someone who has been both married and a guest at weddings, my experience is the only one REALLY intense on the thank-you cards are brides. It's not an insult, what I mean is that the people who gave you a gift will appreciate a nice thank you, but it's one of those things that I've never known anyone to see as essential or on some kind of time frame.

Plus, I usually picture a bride sitting there with a stack of thank you's trying to figure out how to make each one unique. I had to laugh once -- as part of their gift, I gave my step-brother and his wife a Thai table runner. She wrote, "I'm not sure what this thing is, but it's pretty!"

Hah, at least she was honest!

Anonymous said...

Hell, most people don't even get back from a honeymoon for a week or two after a wedding, I think a month later is no big deal. And while it's nice to get a thank you note (as my mom always drilled into me, anyways), I never give a gift expecting a response. Otherwise, it's not a gift so much as an obligation in a pretty box. ;)

Jennifer Lavin said...

Y'all are certainly right and I thank you for pointing it out :) I'm just EXTREMELY stressed out right now. Like, very.

But, I'll remember what you said, really it hasn't even been a month yet. By the way, 'obligation in a pretty box' is a great, great phrase. And, J. that is HILARIOUS! I love that the bride wrote that and can just picture the level of her stress when she did.

Anonymous said...

Okay, Blogger is eating my comments today so if it turns out I have posted 3 times in a row I appologize.

I never mind when I get a late thank you note and really I guess I don't care if I get one at all...AS LONG AS I know the couple received my gift. If I send something in the post or via an online store or if I have placed a card with cash in some random basket at presentation I never really feel the couple actually RECEIVED it until I get the thank you - verbal or in card form.

Again, not because I need to feel special but I get nervous and fret wondering if it was lost and they think I am some major cheapskate who dined and dashed on their special day.

Reba

Beachgal said...

Nothing new to add. Everyone else already said enough. Hang in there m'dear.