Paul is terrific. We have been having trouble with the devil known as the cable company...you know which one...for more than a month now and we had been trying to get then to come out. The first time they were scheduled to come out and try to figure out the problem they called beforehand and asked Paul to describe the problem (cause we hadn't described it TWENTY TIMES to FORTY different employees all of whom were BAFFLED and then LIED to us about what was wrong, but I digress). When Paul did describe the problem the tech said that it was almost certainly the box and if he had to come out to just switch the box he would have to charge us $30+. So we cancelled at at his suggestion drove to their office and switched out the box. We then repeated the procedure a week later with the modem. We still weren't working right so we scheduled another appointment. They didn't show up and somehow managed to call and leave a message saying 'you aren't home so we aren't coming' even though we had A) called them to make sure they were coming, B) were assured that they would call three times before giving up and C) called them to tell they we were getting spotty phone service but were home and waiting frantically for them to show up.
ANYWAY, Paul called them to tell them that this was utterly unacceptable and that they should get their asses here now. NOW. He went from the first CSR to the next and then asked to speak with the supervisor. The CSR, OF COURSE, tried to refuse to let him speak to the supervisor. He repeated his request over and over and then came the moment; the CSR said something (I couldn't hear his side of the conversation obviously) and Paul said 'irregardless is not a word and let me speak with your supervisor now!' It was awesome and as my sister said when I told her the story 'wow, that could make you fall in love with a guy'. Too true.
3 comments:
Yay! Paul is my hero :) A student who worked in my office told me the hideous story of how her classmates and nearly all the students at her high school used the word 'presentate'. As in, 'Are we going to presentate this to the class?'. Currently, 'orientate' is my most hated word-mangle. 'Irregardless' is a close second.
You're in the south. Has anybody tried to be pacific with you about anything (specific). And don't even get me started on "aks" as in "She aksed me to get her..." You know what I mean! And it's not just an ethnic/cultural/whatever thing anymore! S-o-o-o many young people are using it! (Not that you young people out there are bad with language, but did y'all learn how to do that thing with a sentence in school ((man, the word is escaping my bad memory right now!)) Subject, verb, come on, people, help me with what I'm trying to remember!
Diagramming!
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